# 拯救您的 DeCard

如果您更改或丢失了 Passkey，或者在 Android 和 iOS 设备之间切换，可能无法像往常一样访问您的 KEYRING DeCard 钱包。

**要重新访问您的钱包，请按照以下步骤操作：**\
通过电子邮件联系我们：<info@bacoor.co>。\
我们将向您提供详细的步骤说明，帮助您恢复对钱包的访问。

<figure><img src="/files/PUFJkU7THkpONDEpBNNm" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.keyring.app/zh/keyring-smart-decard/rescue-your-decard.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.