# Why can't I log in with Wallet through the mobile browser?

When logging in with Wallet, the browser automatically opens a new tab for authentication. Once the user completes the wallet login in that new tab, it will automatically close.

Browsers with the "Block Pop-ups" feature enabled (such as Chrome or Safari) will prevent this from happening, disrupting the login process.

Therefore, please go to your browser settings and ensure that the **"Block Pop-ups" feature is disabled**.

## How to Disable Pop-up Blocker For iPhone/Safari  <a href="#how-to-disable-pop-up-blocker-for-iphone-safari" id="how-to-disable-pop-up-blocker-for-iphone-safari"></a>

1. Tap the "Settings" icon on the Home screen.

<figure><img src="https://357078050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGG08yVdyf2Am7Dz4fIrs%2Fuploads%2FQQ2f0CB7w2nXdkubjMPd%2Fios-17-iphone-15-pro-home-screen.png?alt=media&#x26;token=79a3664f-bc10-4dcc-8cec-2f945f4777da" alt="" width="403"><figcaption></figcaption></figure>

2. Scroll down within the Settings screen, find and select "Safari."

<figure><img src="https://357078050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGG08yVdyf2Am7Dz4fIrs%2Fuploads%2FCxpMfxj6Ue68JwhwfVAH%2Ftap_safari_settings.png?alt=media&#x26;token=2b7ac1c7-b07d-413f-bbd1-c133b1e8ee9b" alt="" width="488"><figcaption></figcaption></figure>

3. "Block Pop-ups" will be turned on, so move the switch to the left to turn it off.

<figure><img src="https://357078050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGG08yVdyf2Am7Dz4fIrs%2Fuploads%2Fd1NzETCOuH6rENsiagAW%2FDisable%20block%20pop%20up%20safari%20ENG%202.0.png?alt=media&#x26;token=c2974e84-0fdb-4942-8e51-ccba4035133b" alt=""><figcaption></figcaption></figure>

The pop-up blocker in Safari is now disabled.&#x20;

*Please adjust this setting as needed, such as temporarily disabling the pop-up blocker.*