Why can't I log in with Wallet through the mobile browser?

Make sure pop-ups are allowed to complete your wallet login without interruptions For iPhone/Safari

When logging in with Wallet, the browser automatically opens a new tab for authentication. Once the user completes the wallet login in that new tab, it will automatically close.

Browsers with the "Block Pop-ups" feature enabled (such as Chrome or Safari) will prevent this from happening, disrupting the login process.

Therefore, please go to your browser settings and ensure that the "Block Pop-ups" feature is disabled.

How to Disable Pop-up Blocker For iPhone/Safari

  1. Tap the "Settings" icon on the Home screen.

  1. Scroll down within the Settings screen, find and select "Safari."

  1. "Block Pop-ups" will be turned on, so move the switch to the left to turn it off.

The pop-up blocker in Safari is now disabled.

Please adjust this setting as needed, such as temporarily disabling the pop-up blocker.

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