> For the complete documentation index, see [llms.txt](https://help.keyring.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.keyring.app/keyring-smart-decard/rescue-your-decard.md).

# Rescue Your DeCard

If you change or lose your Passkey, or switch between Android and iOS devices, you may no longer be able to access your KEYRING DeCard wallet as usual.

To regain access to your wallet, please contact us via email at:

* **<info@bacoor.co>**.

You will receive detailed instructions on how to recover access to your wallet.

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