Keyring Support
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  • KEYRING SUPPORT PAGE
  • KEYRING PRO
    • Getting Started
    • How to use
      • Accounts
      • Send and Receive Tokens
      • KEYRING EXCHANGE
      • Add Token
      • Add RPC
      • Coin Search
      • Set Up Security Mesures
      • Back Up Wallet
      • NFC Keycard Operation
      • View Private Key
      • Manage NFT
      • Liquidity
      • Pinned Transaction
      • Check History
    • FAQ
    • Social Links
    • keyring.app
  • Bitcoin Address on KEYRING PRO
  • KEYRING SMART
    • How It Works
    • Why can't I log in with Wallet through the mobile browser?
    • FAQ
    • KEYRING Smart SDK Integration Guide
    • Disclaimer
    • Terms of Service
    • Privacy Policy
  • KEYRING SMART DECARD
    • Getting Started
    • Why can't I log in with Wallet through the mobile browser?
    • Rescue Your DeCard
    • FAQ
  • KEYRING EMAIL WALLET
    • What is KEYRING Email Wallet?
    • How to use
    • Airdrop
    • FAQ
    • Receive Link
      • How to create Receive Link
      • How to claim token
      • Receive Link FAQ
  • KEYRING HARD WALLET
    • Getting Started
    • Receive and Send Tokens
    • Exchange
    • Sending and Listing NFT
    • Reset Wallet
    • FAQ
    • KEYRING Hard Wallet
  • KEYRING PiGET
    • How to Use
    • Airdrop
    • Payment
    • Balance Checker
    • Top-Up
  • KEYRING EZ WALLET
    • How to use
  • KEYRING CONNECT
    • How to use
  • Support Ticket
    • Send us a Ticket
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  1. KEYRING SMART DECARD

Rescue Your DeCard

How to get access to your wallet if you change your Passkey

PreviousWhy can't I log in with Wallet through the mobile browser?NextFAQ

Last updated 5 months ago

If you change or lose your Passkey, or switch between Android and iOS devices, you may no longer be able to access your KEYRING DeCard wallet as usual.

To regain access to your wallet, please contact us via email at:

  • info@bacoor.co.

You will receive detailed instructions on how to recover access to your wallet.