Why can't I log in with Wallet through the mobile browser?
Make sure pop-ups are allowed to complete your wallet login without interruptions For iPhone/Safari
Last updated
Make sure pop-ups are allowed to complete your wallet login without interruptions For iPhone/Safari
Last updated
When logging in with Wallet, the browser automatically opens a new tab for authentication. Once the user completes the wallet login in that new tab, it will automatically close.
Browsers with the "Block Pop-ups" feature enabled (such as Chrome or Safari) will prevent this from happening, disrupting the login process.
Therefore, please go to your browser settings and ensure that the "Block Pop-ups" feature is disabled.
Tap the "Settings" icon on the Home screen.
Scroll down within the Settings screen, find and select "Safari."
"Block Pop-ups" will be turned on, so move the switch to the left to turn it off.
The pop-up blocker in Safari is now disabled.
Please adjust this setting as needed, such as temporarily disabling the pop-up blocker.